Warranty Policy
At Euniquera, we are committed to providing power tools that meet the expectations of our customers. Our warranty policy is designed to ensure that our products perform as intended and to provide peace of mind for our customers.
Warranty Coverage
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Duration: All power tools sold by Euniquera are covered by a limited warranty for a period of one year from the date of purchase. This warranty covers defects in materials and workmanship under normal use.
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Scope: The warranty applies to the original purchaser and covers repairs or replacements of defective parts. We reserve the right to repair or replace the product with new or refurbished parts.
Warranty Claims
To initiate a warranty claim, please follow these steps:
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Contact Us: Reach out to our support team via email at support@euniquera.com. Provide your order number and a detailed description of the issue.
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Inspection: We may request photos or videos of the defective product to assess the issue.
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Repair or Replacement: If the product is deemed defective under warranty, we will arrange for repair or replacement. We will cover the cost of shipping for warranty repairs.
Exclusions
The warranty does not cover:
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Damage caused by misuse, neglect, or improper maintenance.
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Normal wear and tear.
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Products that have been modified or altered.
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Damage resulting from external factors such as accidents, fire, or water ingress.
Customer Support
For any questions or concerns regarding our warranty policy, please contact us:
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Email: support@euniquera.com